Privacy Policy

Introduction

Welcome to https://plumbing-in-knoxville.buzzchronicle.net (referred to as “Plumbing in Knoxville,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This policy explains how we handle the information you provide to us when using our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Our main website at https://plumbing-in-knoxville.buzzchronicle.net
Any mobile or desktop applications associated with our brand
Online services and products offered by Plumbing in Knoxville
Interactions between our users and authorized accounts

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices regarding the collection, storage, and usage of personal data when:

You use any of our applications or services as an authorized user.
You visit our websites linked to this Privacy Statement.
We communicate with you via email, phone calls, text messages, or newsletters.

Personal Data Collection

Plumbing in Knoxville collects various categories of personal data, including:

Account Information: Details related to your user account, such as username and password hashes.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
Financial Information: Banking details, investment portfolios (if provided), and financial transaction records.
Purchase Information: Products or services purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique device IDs, mobile network information, and operating system details.
Location Data: Geolocation data provided by your browser or device when using our location-based services.
Feedback: Comments, reviews, and responses you provide to improve our products and services.
Social Media Information: Data from social media platforms when you interact with us through these channels.
Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We gather this data through direct user input, interaction with our features, and automated technologies like analytics cookies and tracking pixels. Additionally, third-party service providers may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary: These cookies enable core features like account login and access to secure areas of our site.
Preference: Cookies store user preferences, such as language settings or display options.
Analytics: We use analytics cookies to track website usage, gather user feedback, and understand user behavior for service improvement.

Users can control non-essential (preference and analytics) cookies through our Cookie Manager tool.

Retention and Deletion

Plumbing in Knoxville retains personal data only for as long as necessary or required by law:

Legal Requirements: We may store data to comply with applicable laws, regulations, and legal processes.
Business Needs: Data is retained for the purposes it was collected, such as providing services, improving products, and ensuring quality.
Anonymization: Once the retention period expires or when data is no longer needed for these purposes, we anonymize or delete the information securely.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
Secure Processing: We engage secure third-party processors to handle sensitive data, ensuring compliance with privacy regulations.
Access Controls: Access to personal data is restricted to authorized personnel who require it to perform their duties.

Children’s Privacy

Plumbing in Knoxville does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify parents or guardians.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): In some regions, you can request the deletion of your data.
Restriction: You may limit our processing of your data under certain circumstances.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific or all purposes.
Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.
Data Portability and Appeal/Complaint: In some jurisdictions, you have the right to file appeals or complaints with a data protection authority.

To exercise any of these rights, please contact our Privacy Team at [email protected] or through written correspondence to our registered address. We will respond to your request as quickly as possible and within the timeframes specified by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data protection, unsubscribing from communications, or requesting a copy of this Privacy Policy, please contact us:

Email: [email protected]
Postal Address: [Our Physical Address]

We appreciate your trust in Plumbing in Knoxville. Your privacy is our priority, and we are committed to maintaining the security and confidentiality of your personal data.